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Francine Francine
posted on Friday, May 06 2016, 06:06 AM in Game Help & Support
Good Night..

I can enter the site normally..but when I get in the game , it appears that my password or Id are wrong


I wonder why this happening this

Accepted Answer

Sedy Admin Sedy
replied on Friday, May 06 2016, 06:43 AM #Permalink
Hi Francine,
There is no game account linked with this web account. Back when you created this account, the game registration process was completely separate, so you used another username for the game.

Send me a private message and tell me the name of the character(s) on the account and I will help you find it.
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