I've buy something hours ago and i didn't receive the item

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I've buy something hours ago and i didn't receive the item

posted on Wednesday, July 23 2014, 02:21 AM in Game Help & Support

i've buy a mount directly from the shop site, the dark night griffon. but i did not receive the item, i tested buying some moolah too and the moolah i receive immediately, what i should do to get my mount?

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