Stuck patch & auto close

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Stuck patch & auto close

posted on Thursday, November 24 2016, 07:11 AM in Game Help & Support

hay sir im a newbie in this game, im need help to fix this problem
1.im already download and install the game but when i try to open launcher & update the patch its stuck in 75% then i close
2.when i try to open launcher and patch again its always auto close
can someone help me to fix the problem? cause i wanna play

Accepted Answer

Admin Sedy

replied on Thursday, November 24 2016, 08:43 AM #Permalink

Please don't post in multiple places - just one post is fine and will get answered as soon as I can.

Please restart your computer and modem/router first and try to open IrisLauncher.exe again.
If it still closes, reinstall the client with the installer you downloaded before and try it again.

When you say it autocloses, do you mean it just disappears from your screen without any error message or anything? It's very unusual to do that, it would normally give some kind of error message first.